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Payment Service Provider (PSP)

A company that offers integrated payment acceptance services combining payment gateway, processing, merchant account, and often additional business tools in a single package, typically using a payment facilitator model with simplified onboarding and flat-rate pricing.

Payment Service Providers (also called payment facilitators or aggregators) streamline payment acceptance by eliminating the traditional multi-party structure of separate gateway, processor, and acquiring bank relationships. PSPs like Stripe, Square, PayPal, and Adyen enroll merchants under their master merchant accounts rather than requiring individual merchant accounts with acquiring banks. This aggregation model enables rapid onboarding (often within minutes), simplified underwriting requirements, no long-term contracts or early termination fees, all-in-one platforms combining payments with business management tools, and unified customer support for all payment-related issues.

PSPs typically charge flat-rate pricing where all transactions incur the same percentage and fixed fee regardless of card type. For example, Square charges 2.6% + $0.10 for card-present and 2.9% + $0.25 for online transactions. This pricing simplicity appeals to small businesses, startups, and merchants who want predictable costs without understanding complex interchange categories. PSPs often bundle value-added services like point-of-sale hardware, inventory management, invoicing, analytics, and accounting integrations into their platforms.

However, PSP pricing becomes less competitive as processing volume increases. The flat rates must account for expensive card types, meaning merchants who process many low-cost debit transactions effectively subsidize their premium card acceptance. Businesses processing $10,000+ monthly often benefit from traditional merchant accounts with interchange-plus pricing. Additionally, PSPs retain control over merchant funds and account access, meaning merchants face potential account holds, reserves, or terminations without the contractual protections of direct acquiring relationships. PSPs also typically limit customization, making them less suitable for complex payment needs like high-value transactions, specialized industry requirements, or advanced integration demands.

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